Privacy Policy
AIR Network is committed to protecting your privacy. This statement explains how we use personal data and the rights you have over your personal data. We review this statement on an annual basis or when there are changes on how we process personal data, so please check it occasionally.
How do we collect personal data
We obtain personal data in electronic or paper form you when you:
use our websites – IP address, browser and other details of the devices you use
want to use our services we provide (be one of our Clients) – name, contact details and other details you provide so we can help you
attend an event we organise – name and contact details. We may take photos at events that we will then use in newsletters and other publicity materials
work for us as a member of staff or volunteer – name, contact details, bank account (if we pay you), NI number, work history and other personal details required and so we can meet legal obligations, e.g. health and racial or ethnic origin (for monitoring purposes)
provide us with services – name, contact details and bank account
are a customer – name and contact details
Your rights
Individuals have the following rights over their personal data:
to receive a copy, and information about its use
to have it corrected
to have it erased when we have no lawful basis
to continue processing it
to restrict its use
data portability - to receive a copy of information you have provided to us in electronic format (where processing is done under Consent or Performance of a Contract)
to object to its use (where processing is done under Legitimate Interest)
to object to automated decision-making and profiling
Please use the contact details at the top of this statement if you want to exercise any of your rights. We consider each request in accordance with all applicable data protection laws and regulations and may ask you to provide proof of your identity before taking any actions.
Using our websites
www.airnetwork.co.uk is our main site with details about what we do.
Our websites can contain links to other websites run by other organisations. This statement just applies to our website‚ we encourage you to read privacy statements on other websites. When someone visits the sites we use a third party service, Google Analytics, to give us information about the number of visitors and visitor behaviour patterns; this information does not identify individuals, see Cookies for more details.Our websites are hosted by third parties in the UK. When you go to a page it ‘logs’ details of when you visited, your IP address, page(s) accessed, where you came from (e.g. a link from another website), and your browser and operating system. This is standard practice for all websites. This allows us to investigate issues if the website is not functioning correctly. We do not permit anyone to identify an individual from these details.
Social Media
AIR Network have platforms on Twitter, Facebook, LinkedIn, Instagram and YouTube. Please visit these sites for more information on their privacy policies and practices. All social media interactions are managed in house by AIR Network and not by third parties.
When you use our services
We use the personal data you provide so we can help you. We will ask for your Consent to share details with other partners or agencies that may be able to provide services; these agencies may include housing, social services, substance misuse, benefits & employment agencies.
When you apply for a job or to volunteer
Any information you provide, e.g. a CV, will only be used for the purpose of progressing your application. We use the contact details you provide to give updates on your application. We will use the other information you provide to assess your suitability for the role you have applied for during shortlisting and, if applicable, interviews. During the offer process we ask for equal opportunities information (so we can produce and monitor equal opportunities statistics) and details of referees that we will then contact. New starters are asked to provide bank details (so we can pay you), emergency contact details (so we know who to contact if you have an emergency at work). We are required to confirm the identity of our staff and contractors their right to work in the UK by asking you to provide proof of identity. We may ask you to complete a questionnaire about your health to establish your fitness to work; we share personal data to perform health checks with suppliers of these services. We may need to perform a Disclosure and Barring Service (DBS) check if the role involves working with vulnerable groups of people; we share personal data to perform DBS checks with suppliers of these services. We need to share some details with our payroll and pension providers, and our bank, to the extent that we can pay you and into your pension. We use a secure online HR system to hold HR data.
How do we keep personal data secure
Our websites use secure (“HTTPS”) connections to protect data. However, as is the case with all websites, we are not able to guarantee security for data collected through our sites. We have physical, technical and administrative controls in place to protect personal data from unauthorised access, use and disclosure. We evaluate these safeguards on an ongoing basis to minimise risks from new security threats as they become known. We use carefully selected partners to provide us with services including the support of IT and computer systems. Our contractual terms with these suppliers include confidentiality clauses to respect the privacy of any personal data they come into contact with as a result of performing their tasks.
More information on sharing personal data
We will share personal data is there if a legal obligation or duty to do this, e.g. for fraud protection or to enforce or apply our contractual terms. We process personal data in these circumstances on the basis on Legitimate Interest for preventing crime or suspected criminal activity, or enforcing our terms.
Enquiries from data subjects
The Data Protection Officer
7 Bell Yard
London, WC2A 2JR
United Kingdom